Residence Inn Miami Sunny Isles Beach

I liked the location, not in the first row of hotels on the beach, just over the street, but easy access to the beach. The deco in the room is nice, I appreciate the clean room, the kitchen that was spacious and had plates and glasses and all that... Breakfast was ok, not brilliant but acceptable. The view is really nice. Ask for a room with pool view.

Breakfast was great. Staff, very friendly and courteous. Margarita on 9th floor breakfast area was extremely helpful with my daughter’s lactose intolerance and provided information and help in alternatives.

Hurricane Milton evacuation from St Petersburg with three dachshunds and a macaw. The $150 pet fee was waived which was great! We were so very grateful for that. Hotel was in a really unique location. Busy A1A one block East, with a McDonald's literally next door, and a quiet residential neighborhood and a Catholic church immediately out the front door. Safe, quiet, low traffic, well maintained neighborhood to walk three dogs and a bird. Great situation since we had to walk the dogs. A-LOT-LOT (like 4x a day). LOVED the free bikes and free daily drinks from the rooftop bar. Bikes were right there on site, so no big hassle to rent. Just grab and go basically (valet had to unlock the bikes from a rack and sign a waiver). We rode all the way down A1A to the clothing optional beach. Breakfast was very good with a nice selection, a beautiful view of the rooftop pool, and the Atlantic Ocean across the street. Great experience all around. Room was great, too, with a full size fridge and a couple burners to cook. It was all we needed. LOVED the generously sized outdoor balcony and spent lots of time out there. We were so very grateful to find such an accommodating, pet friendly hotel under such incredible personal stress. We returned to a house we couldn't live in, but glad to have been safe at this welcoming space for a few days before returning to a sobering situation.

The food was excellent from breakfast to dinner. The cooking staff's love of their work comes across in the food. The bartender was highly skilled and being friendly with an infectious laugh was a bonus. The entire hotel staff was outstanding. I can not overstate just how friendly the staff was. I will admit I was thinking the location was directly on the beach and upon arrival I was disappointed to find out otherwise. But your staff made this a complete after thought. I have never encountered an entire group of people with such friendly and professional attitudes. Not one bad apple in the entire bunch. You guys do an excellent job at hiring the correct people to represent your hotel.

The amenities were nice. Breakfast was a plus, along with the complimentary cocktails. Which both were good. Staff was helpful and friendly. The room was very clean, the lobby was clean and smelled really nice. Pool area was nice as well